Rating
A standard double room with the city view is very light and spacious, the bed is comfy and everything including the bathroom was very clean. We only stayed one night and didn't have a lot of communication, but the staff was overall very nice and welcoming. The breakfast is a very standard continental buffet, nothing extra and we wish it had more variety, but still, everything was quite tasty. What I'd like to add is that although the hotel is located on a very lively central street, once the windows are closed you cannot hear anything from the outside, the sound isolation is perfect!
room was spacious and clean and new. Really like the interior of it. the breakfast tasted good. the location was on the main street. They gave us the bag with towels for spa, which was very considerate. Overall experience was nice.
We loved everything about the room – it was spacious and very comfortable, with all the necessary amenities, including sauna and pool equipment. The staff was very friendly and responsive to our questions and requests. Both the room and the spa area were spotlessly clean throughout our three-day stay. The breakfast was satisfactory – we didn't expect anything more.
Everything ! Staff were fabulous . We were cycling and arrived very wet and cold . The lady on reception was lovely and showed us where to store our bikes . Our room was beautiful, high up with a view of Main Street but no noise as so high up ! We went for a very welcomed swim and sauna in the lovely spa which was just what we needed after a hard cycle in mountains in rain . Hotel was at the top of the town close to the famous Hotel Pupp . Ideal place for walking everywhere in Karlsbad . I had a massage from Nikki and it was probably the best I have ever had . Breakfast was excellent .
Úžasná lokalita, prima snídaně, které bych ale doplnila o různé druhy ryb, např. uzeného lososa
The Reception assistant upon arrival and on various info we requested. The beautiful pool area. The interior design, the view from the window, the super room!!!!!Overall we were happy with our staying
